How to See My Google Reviews: Quick Guide with Tips (for 2026)

Goutham Jay
Goutham Jay

Founder - Famewall

·
Updated on Feb 28, 2026
How-to-see-my-google-reviews
How-to-see-my-google-reviews

You just got off a call with a potential customer who mentioned they "read some reviews first" before choosing you.

You want to know what they saw.

Here's exactly where to find your Google reviews, across every device and method, plus what to do once you have them.

The Quickest Way to see your Google Reviews right now

To see your Google reviews:

1. Go to maps.google.com

2. Search your exact business name

3. Click your listing → click the "Reviews" tab

Google Maps Reviews tab highlighted on a business listing

How to see Google reviews on a desktop

3 methods. The first takes 30 seconds and shows you what your customers see.

The 2nd gives you the most control. The 3rd is useful when you're not logged in.

Method 1: Google Maps

1. Open maps.google.com

2. Type your business name in the search bar

3. Click on your listing when it appears

4. Select the "Reviews" tab -> it sits beside "Overview" and "Photos"

Clicking-the-Reviews-tab-on-a-Google-Maps-business-listing

This shows you exactly what a potential customer sees -> star rating, review count, and each review in chronological order.

You're not logged in as the owner, which is actually useful: you see the unfiltered version.

Method 2: Google Business Profile dashboard

1. Go to business.google.com

2. Sign in with the Google account that manages your listing

select-profile-google-my-business

3. Select your business location if you manage more than one

4. Click "Read Reviews" on the options you see on top

read-reviews-google-my-business


This is the right place to respond to reviews, flag problems, and see reviews held in moderation.

If you happen to check only 1 place, make it this one.

Method 3: Google Search Knowledge Panel

1. Search your exact business name in Google

search-the-business

2. Find the "Google reviews" mentioned on the top right, below the name of the business (e.g., "4.3 ★ · 127 Google reviews")

Google Knowledge Panel showing clickable review count

No login required. This is super quick for a snapshot check.

Also useful for verifying what your average star rating looks to someone searching for you on Google.

How to see Google reviews on mobile

Google Maps app (iOS and Android)

1. Open the Google Maps app & search for your business name

business-on-google-maps

2. Tap on your specific business listing, and then you'll see the overview pop up

Google-Maps-App-on-Mobile

3. Scroll down to the "Reviews" section and click on it

business-review-tab

On mobile, you can tap the star filters at the top of the reviews list to see only your 1-star reviews, or just your 5-star ones.

This is faster compared to scrolling when you're looking for a specific type of feedback.

Google Business Profile on Mobile (iOS & Android)

1. In your browser, simply type business.google.com

2. If you are on the Google account linked to your business, the business account settings show up. Otherwise, simply use the profile selector to change your Google account

3. Tap "Read Reviews" from the available options on your mobile browser

Google-Business-Manager-on-Phone

How to filter and sort your reviews

You're not stuck reading reviews in the default order.

In both Google Maps and Google Business Profile, you can sort by Newest, Highest Rated, or Lowest Rated, and filter by star count.

On the desktop in Google Business Profile, you can also search reviews by keyword.

You can type "parking" or "wait time," and it'll pull up every review mentioning it.

Sort by lowest rated first periodically.

If three or four reviews are all mentioning the same problem, that's a pattern worth fixing.

Can't find your reviews? Here's what's actually wrong

Most "I can't find my reviews" problems come down to one of five things:

ProblemMost likely causeFix

No reviews showing

Business not verified

Claim via business.google.com/add

Wrong reviews showing

Logged into the wrong Google account

Sign out → sign into business Gmail

Review count dropped

Google's spam filter removed some

Check Maps directly vs. Google Business Profile count

Reviews show for the wrong location

Multiple location issue

Switch location in the Google Business Profile dropdown

A specific review disappeared

Google moderation or spam filter

It may return; you can't force it back

One thing that catches people off guard: if your review count in Google Business Profile doesn't match what Google Maps shows, the difference is usually reviews caught in Google's spam filter.

They're not permanently gone.

Go to Reviews → Spam & Policy in your Google Business Profile dashboard to see them.

If you haven't verified your business yet, you won't have access to any of the management features.

Go to business.google.com and claim your listing. Verification typically takes 5–7 days by postcard.

What to do after you find your reviews

Respond and make it readable for the next person

88% of consumers read Google reviews before choosing a business. 97% of them also read the business's responses.

The response isn't just for the reviewer. It's a public signal to everyone else who sees it.

Businesses that respond to all reviews earn roughly 35% more revenue than those that don't.

And 56% of consumers have changed their opinion of a business based on how the owner responded to a negative review.

Responding is high-leverage, low-effort work.

For a positive review, keep it short and specific:

"Thanks for the kind words, [Name]. Really glad [specific thing they mentioned]

made a difference. See you next time."

For a negative review, the goal is to show future customers you take it seriously, not to win an argument:

"Hi [Name], this isn't the experience we want for anyone. Could you reach out to

us at [email] so we can make it right? We'd really like to fix this."

Look for patterns, not outliers

A single 1-star review about wait times is an outlier.

3 of them in the same month is a signal. The same goes for praise - if customers keep mentioning the same thing unprompted, that's something worth putting on your homepage.

Use the keyword search in Google Business Profile to surface all reviews mentioning a specific topic.

Flag reviews that break Google's rules

You can't remove a negative review just because it stings.

But you can flag reviews for spam, fake reviews, off-topic content, or policy violations.

To flag: open the review, tap the three-dot menu, select "Report review."

Google will remove it if it qualifies as typically fake reviews, competitor reviews, or reviews clearly left for the wrong business.

But accurate negative experiences will continue staying, even harsh ones.

A real customer had a bad time; the review reflects that. Your response is your only tool there.

How to display your Google reviews on your website

Here's the problem: your Google reviews live on Google.

A potential customer has to leave your website, search for you, find your listing, read reviews, and navigate back.

Most don't. They either trust what's already visible on your site or they move on.

3 ways to get reviews onto your site:

- Copy-paste manually: it is free but goes stale the moment a new review comes in

- Google's native embed — limited design control, doesn't auto-update, Google can break it without warning

- A review widget like Famewall — imports automatically, stays current, you control the design

google review import with add option

With Famewall, you connect your Google Business Profile once and your reviews import in one click.

You can combine Google reviews with Trustpilot, G2, Capterra, or social proof from Twitter - all in the same widget.

If you've spent time building a review profile, it should be working for you everywhere, not just on Google.

Frequently asked questions

Can I see who left a Google review?

Yes. Reviews show the reviewer's Google account name and profile photo unless they've made their profile private. You can't see their email or contact information.

How long do new reviews take to appear?

Usually 24–48 hours. Occasionally up to a week if Google holds the review for manual moderation.

If a review appears and then disappears shortly after, check the Spam & Policy tab in your Google Business Profile dashboard. It may have been filtered, not deleted.

Can I delete a negative Google review?

No. You can't delete reviews left by others, even inaccurate ones.

You can flag reviews that violate Google's policies and Google may remove them.

For legitimate negative reviews, a professional response is your only option and often the more effective one anyway.

How do I see reviews I've written on Google?

Go to maps.google.com, click the menu icon (three lines, top left), then "Your contributions" → "Reviews." This shows all the reviews you've personally written.

Can competitors see my Google reviews?

Yes. Google reviews are fully public. Anyone can see your reviews, your star rating, and your responses.

Tips to Improve Google Reviews

Set a five-minute Monday morning check on your reviews.

New reviews in the first 48 hours are when a response makes the most difference.

After a week, the conversation has moved on.

And if you've put real effort into earning good reviews, make sure they're visible to people who haven't found you on Google yet.

Try Famewall for free to collect reviews from customers & add them to your website in minutes without writing a single line of code!

Collect testimonials for FREE using Famewall